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Airport Customer Experience Leader

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Massachusetts Port Authority
Full Time position
Listed on 2026-06-17
Job specializations:
  • Customer Service/HelpDesk
    Airport Staff & Aviation Operations, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

The Massachusetts Port Authority seeks a Customer Service Supervisor to oversee front-line operations at Boston Logan International Airport. Successful candidates will lead teams, ensure efficient passenger flow, and maintain a high standard of service. With a focus on safety and customer care, this role requires strong leadership and problem-solving skills.

Applicants should have 3–5 years of customer service experience with a preference for prior airport experience. A supportive work environment with growth opportunities awaits you at Massport.

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