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Customer Success Manager — Drive Adoption, Retention & Growth
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-17
Listing for:
Chaos Group
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Customer Service Rep -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Chaos Group in Boston is looking for a Customer Success Manager to manage a portfolio of US accounts. The role emphasizes retention and adoption, as well as identifying expansion opportunities within the customer base.
The ideal candidate will have 2–3 years of experience in Customer Success or Account Management, with strong skills in stakeholder management and a data-driven mindset. This position plays a key role in driving product adoption and ensuring customer success.
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