Transit Ambassador
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-18
Listing for:
Hire Partnership
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Recreation & Leisure, Bilingual
Job Description & How to Apply Below
Great Opportunity as a Transit Ambassador!
Pay: $21.74/hr ($22 after 6 months)
Schedule: Must be available weekends, flexible for morning, afternoon, and evening during the week
OverviewBe the face of the station! As a Transit Ambassador, you’ll create a welcoming, high-energy environment while helping riders stay safe and have a great experience every day.
What You Bring- 2+ years of customer service experience (supervisory a plus)
- Confident communicator who can think on their feet
- Positive, outgoing personality—you enjoy engaging with people
- Ability to handle challenges independently
- Team player with a flexible, “jump in and help” attitude
- Greet riders and provide directions, fare info, and general assistance
- Proactively help anyone who looks like they need support
- Keep a strong, visible presence to promote safety and awareness
- Monitor station conditions and report or address issues
- Respond to situations calmly and follow established protocols
- Work across different locations and conditions (indoor/outdoor)
Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill.
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