VIP Club Ambassador - Leader Bank Pavilion

Overview

Job Summary
Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Visit  for more information.

Live Nation’s Concerts Division fosters a fun and upbeat work culture with opportunities across venues and teams, including perks like concert tickets, dog-friendly offices, and progressive benefits. Live Nation is a Great Place to Work and has been recognized by People Magazine as one of “50 Companies that Care.”

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. If this sounds like you, please read on.

The VIP Club Ambassadors at Leader Bank Pavilion will engage with seasonal clients who purchase VIP Club Access, season tickets, box seats, or premium seating for events. VIP staff operate in VIP areas and assist with questions, issues, or complaints in those areas.

VIP staff will work concerts during the April 2026 – October 2026 season. Shifts are in the evening on event days.

This position pays $18/hour
.

• Represent Live Nation and Leader Bank Pavilion to all venue visitors, including business partners and artists, in a professional way
• Adapt to the varying needs of diverse artists and audiences
• Deliver exemplary customer service to maintain customer loyalty
• Adapt to customer needs ensuring they are understood, and appropriate action is taken to meet and exceed expectations
• Other tasks as assigned by the VIP Manager and PSS Coordinator
• Maintain working knowledge of venue guest services programs and service recovery practices
• Maintain a fun, friendly, and safe environment throughout the venue; uphold venue policies and escalate concerns to appropriate management in a timely manner

• Must be at least 18 years of age
• Previous customer service experience is helpful but not required
• Customer service friendly attitude and a desire to create a great environment for guests
• Position requires constant walking, climbing stairs, standing for long periods in various weather
• Experience in a host role is a plus

We are passionate and committed to our people and beyond diversity and inclusion. You will work in an inclusive environment and be encouraged to bring your whole self to work. We support balancing work and home life and encourage applications from all to develop professionally and personally. Talent matters to us and we encourage applicants irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (including 40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave, disability status, marital status, domestic partner status, medical conditions, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender identity and expression, sexual orientation, or any other basis protected by law.

We consider qualified applicants with criminal histories in a manner consistent with applicable fair chance laws. Live Nation provides equal opportunities to qualified individuals with a disability and will provide reasonable accommodations as required by law. Applicants may request accommodations to perform essential functions by contacting Human Resources.

The preceding job description indicates the general nature and level of work performed. It is not a comprehensive inventory of duties, responsibilities, and qualifications. Live Nation may pursue various recruitment avenues to place qualified people in a timely and efficient manner.

Compensation information is a good faith estimate and may vary based on location, qualifications, skills, and experience. Colorado-based compensation is described below; other locations may differ.

• The Expected Compensation For This Position Is

$15.00 USD - $18.00 USD Hourly

• Pay is based on factors including market location, qualifications, skills, and experience.