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UI Specialist III Multilingual
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-20
Listing for:
Commonwealth of Massachusetts
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
The Commonwealth of Massachusetts is seeking a Job Specialist III to interview customers for unemployment insurance programs and provide necessary assistance. You will explain program policies, assist with applications, and ensure customer eligibility for various services.
This role requires fluency in Haitian Creole, Cape Verdean, Spanish, or Portuguese. The successful candidate will engage with customers professionally, working both remotely and in service locations across the Southeast region, with travel required for field tasks.
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