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Field Customer Success Rep – Ed
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-24
Listing for:
Mheducation
Full Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM -
Sales
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
McGraw Hill is seeking a Field Customer Success Representative based in the Boston area. This role involves owning customer relationships and driving product adoption within higher education institutions. Responsibilities include managing sales pipelines, building relationships with faculty, and ensuring effective implementation of technologies. The ideal candidate has strong communication skills, a Bachelor’s degree, and five years of relevant experience. The position offers an annual salary between $70,000 - $78,000 with additional benefits and bonuses.
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