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MedTech Customer Success Manager ROI

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Lumafield
Full Time position
Listed on 2026-06-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 140000 - 160000 USD Yearly USD 140000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: MedTech Customer Success Manager – Growth & ROI

Lumafield in Boston is seeking a Customer Success Manager (CSM) experienced in medical devices manufacturing to enhance customer outcomes and drive revenue. This role involves owning the customer lifecycle from onboarding to renewals, ensuring clients derive business value from Lumafield’s products.

You will collaborate across teams to manage account growth and customer relationships, with a focus on demonstrating ROI and driving success plans. Ideal candidates have 10+ years in the industry and an engineering degree.

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