Usher

House Usher – Emerson College

Join our community and experience Emerson College! Seeking self‑motivated, responsible, and dependable part‑time ushers to serve inside the House of Emerson College:
Office of the Arts venues.

• Provide a primary level of assistance to guests, including greeting, way finding, and acting as an information resource.
• Allow or disallow guest access to the theatre.
• Direct guests to their proper seats and immediately report ticket problems to the House Manager on Duty.
• Answer questions and provide guests with additional information.
• Assist guests with specific needs, including accessibility requests and seating concerns.
• Enforce basic theatre and college policies.
• In an emergency, guide and assist all guests to exit and re‑enter consistent with Emerson policies and procedures.
• Perform other duties as assigned.

• Excellent customer skills required, including tact, professionalism, and patience.
• Previous theatre experience preferred but not required.

• Strong communication skills.
• Proactive in a fast‑paced environment.
• Basic customer service skills.
• Able to collaborate with a wide range of individuals.
• Friendly and personable.
• Team player who works well in a fast‑paced environment.
• Interest in theatre and a genuine desire to work with people is a plus.

• Ability to lift and move light objects.
• Ability to move materials occasionally.
• Ability to stand for periods of up to 4 hours.

Hourly rate: $15.25. Grade of Position: T01N. Scheduled Weekly

Hours:

15.00. In addition to a competitive salary, Emerson College is committed to the health and well‑being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week, including outstanding health plans, dental plans, generous time‑off programs, a 403(b) retirement benefit with a 9% employer contribution once eligible, life and disability coverage, and commuter offerings.

Emerson College is an Equal Opportunity Employer. For inquiries regarding discrimination, harassment, and sexual violence policy, contact the Associate Vice President of Equity, Access & Equal Opportunity/Title IX Coordinator at  or email oeo.