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Strategic Customer Success Leader; Upsell & Retention

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Preservica
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Leader (Upsell & Retention)

Preservica seeks a Customer Success Champion to enhance the customer experience and drive retention of high-profile clients. The role requires 5+ years of experience in Customer Success, focusing on improving user satisfaction while maximizing ROI.

This is a hybrid position based in Boston, MA, facilitating regular communication with key clients through both in-person and remote interactions. Preservica offers a competitive salary, benefits package, and personalized career development opportunities.

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