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Customer Service Rep English Customer Service

Front Desk & Guest Services Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: The Envoy Hotel, Marriott Autograph Collection
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A premium hotel in Boston is seeking a Guest Service Agent to manage guest registrations and service requests. Responsibilities include greeting guests, handling complaints, and ensuring satisfaction while adhering to hotel standards. The ideal candidate will have customer service experience and preferably knowledge of PMS systems.

This role offers competitive wages, benefits such as health insurance, and opportunities for advancement.
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