Customer Success & Strategic Accounts Lead | SaaS
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-26
Listing for:
Summize
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Account Manager, Client Relationship Manager
Job Description & How to Apply Below
Summize is looking for a Customer Success Manager to take charge of customer relationships and ensure maximum value from their platform in Boston. This role involves driving adoption, managing renewals, and identifying upsell opportunities.
The ideal candidate has experience in customer success or account management, a strong understanding of the customer lifecycle, and excellent communication skills. Enjoy a competitive salary along with clear progression pathways and hybrid working options.
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