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Guest Services Coordinator
Job in
Boston, Suffolk County, Massachusetts, 02108, USA
Listed on 2026-07-02
Listing for:
Aya Healthcare
Full Time
position Listed on 2026-07-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Manager / Planner
Job Description & How to Apply Below
Answer telephones and greet patients and visitors in a professional manner;
Transfer calls to appropriate departments and assist with outgoing calls as needed;
Locate admitted patients in the computer system and provide visitors passes or room information;
Provide ED visitor passes to emergency room patients' visitors and escort visitors as needed;
Utilize EPIC and Employee Paging Directory to access patient information and direct outpatients/visitors accordingly
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