Customer Care Specialist II - Appointment Setter
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-07
Listing for:
Cmcenergy
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Cmcenergy is seeking a Customer Care Representative Tier II in Massachusetts to manage inbound and outbound calls, driving customer engagement and appointment scheduling. The ideal candidate will demonstrate excellent customer service and communication skills, have prior experience in call centers, and a high school diploma.
This role requires adherence to performance metrics, and offers a competitive salary and benefits including 401k with company match. Candidates must be flexible and able to adapt to a fast-paced environment.
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