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AI-Driven Customer Ops Lead - Post-Onboarding
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-07
Listing for:
tomorrow.be
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Tomorrow.io is seeking a Customer Operations Specialist in Boston, MA, to own customer support operations and enhance the post-onboarding experience for clients. The ideal candidate will manage escalations and technical support while utilizing AI tools to improve workflows.
Strong communication and technical skills are essential, with experience in platforms like Zendesk. This position offers a salary range of $130k - $150k, comprehensive benefits, and a chance to work in climate tech.
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