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Customer Success Mgr./ CSM Client Relationship Manager HelpDesk/Support

Strategic Customer Success Manager: Value & Adoption

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global technology leader is seeking a Customer Success Manager in Boston. This strategic role focuses on enhancing customer engagement and product adoption. The ideal candidate will have 5-7 years of experience in customer success, possess strong communication skills, and be proficient in managing diverse tasks. Responsibilities include delivering value to customers, negotiating renewals, and advocating for client needs within the organization.

The role requires a Bachelor's degree and a customer-centric mindset.
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