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Senior Global Client Service Pod Lead
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-18
Listing for:
STATE STREET CORPORATION
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
STATE STREET CORPORATION in Boston seeks a Client Pod Senior Lead to own end-to-end AOIA client service across all products and services. You will manage global delivery, set performance standards, and align stakeholders to deliver high‑quality client outcomes.
You will act as a senior escalation point, drive improvements using data including NPS, and lead significant client relationships while promoting a One State Street culture.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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