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Guest Experience Specialist — Front Desk; Luxury Hotel

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Accor Hotels
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
  • Hospitality / Hotel / Catering
Salary/Wage Range or Industry Benchmark: 28 - 31 USD Hourly USD 28.00 31.00 HOUR
Job Description & How to Apply Below
Position: Guest Experience Specialist — Front Desk (Luxury Hotel)

Raffles Boston is seeking a Front Desk Agent to deliver attentive, courteous service at check-in, during the stay, and at checkout while maximizing occupancy. You will handle guest inquiries, process payments, and balance the daily bank while maintaining a welcoming lobby experience.

Role requires flexible hours including overnight shifts, strong communication, and professional presentation. The position offers paid benefits and opportunities for professional development within the Accor

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