Customer Success Manager: Onboarding, Adoption & Renewal
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-23
Listing for:
JobsInMass.com
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Patrol is seeking a Customer Success Manager to own the end-to-end journey from onboarding to renewal, ensuring customers realize value from our platform. You will cultivate strong relationships with executives and operators, monitor usage, and collaborate with Sales on upsell opportunities.
The role requires 1-5 years in a SaaS customer-facing position, excellent communication skills, and a proactive, ownership-driven mindset in a fast-growing startup.
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