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Strategic Customer Success Manager (SaaS Growth
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-31
Listing for:
Page Mechanical Group, Inc.
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Gryphon AI seeks a Customer Success Manager to drive adoption, value realization, and long-term retention. You will partner with customers from onboarding through renewal, ensuring successful implementation and measurable outcomes.
Work cross-functionally with Sales, Product, and Support to proactively address risks and identify expansion opportunities. You will manage renewals, reduce churn, and lead ROI-driven conversations with executives while maintaining regular engagement to maximize
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