Growth-Oriented Customer Success Manager
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-31
Listing for:
Gryphon AI
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Gryphon AI seeks a Customer Success Manager (CSM) to drive adoption, value realization, and long-term retention across Gryphon AI growth. You will partner with customers from onboarding through renewal, ensuring successful implementation and measurable outcomes by leveraging product expertise and usage data.
Collaborate with Sales, Product, Support and Rev Ops to reduce churn and maximize expansion opportunities.
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