Proactive Customer Success Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-08
Listing for:
Wolters Kluwer N.V.
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Wolters Kluwer is seeking a Customer Success Associate to build on foundational skills, proactively engage customers, and support lifecycle management on the CT Corporate Staffing Team.
You will handle onboarding, inquiries, renewals, upsell opportunities, and collaborate across teams; you will document interactions in CRM and help drive product improvements while strengthening client relationships.
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