Customer Success Manager: Meal Program Growth & Retention
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-08
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Job Description & How to Apply Below
ez Cater is hiring a Customer Success Manager to own retention for its top Meal Program accounts, protecting GMV and reducing churn. You’ll build trusted relationships with admins and stakeholders, acting as the primary day-to-day partner after an AE handoff and driving ongoing value and a smooth experience.
You’ll monitor churn signals, execute retention plans, collaborate across teams, and surface expansion opportunities while using AI to improve efficiency and outcomes.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×