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Enterprise CSM: Data-Driven Growth & NDR
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-08
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Sigma Computing in Boston is seeking a Customer Success Manager to maximize value for strategic customers. You will own relationships, apply analytics expertise to guide platform use, and drive Net Dollar Retention through upsell, cross-sell, and proactive engagement.
You will design success plans, deliver training, and advocate for product improvements, collaborating with cross-functional teams to align Sigma’s capabilities with customer goals.
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