Senior Enterprise Customer Success Lead (Hybrid - Boston
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-08
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Job Description & How to Apply Below
Freshworks is seeking a Customer Success Lead to manage and grow relationships with some of our largest Mid-Market and Enterprise customers. This is a senior individual contributor role focused on driving strategic customer outcomes, retention, product adoption, and growth across a portfolio of key accounts.
As a trusted advisor, you will partner with customers to maximize the value of their Freshworks investment through proactive guidance, executive engagement, and ongoing partnership.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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