Strategic Enterprise Customer Success Manager for Retail Tech
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-13
Listing for:
VibeIQ Inc.
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
VibeIQ, Inc. is hiring a Customer Success Manager to own a portfolio of enterprise retail clients post-sale. You’ll drive onboarding, adoption, retention, and growth while balancing project management with trusted advisory duties across high-ACV accounts.
You’ll collaborate with Product and Engineering, manage escalations, and maintain clear customer documentation to ensure value delivery and renewal success.
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