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Connected Care Customer Experience Lead
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-13
Listing for:
Linus Health, Inc.
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
Linus Health, a Boston-based digital health company, seeks a Customer Experience Manager to own day-to-day post-implementation experience for Connected Care. You will be the primary point of contact for customer support, communications, and engagement, ensuring timely assistance and an exceptional overall experience across the customer lifecycle.
You will blend customer success, support, communications, and operations to drive adoption, satisfaction, and long-term value.
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