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Front Desk Guest Services Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-13
Listing for:
Highgate
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Highgate is seeking a Front Desk Agent for our Boston-area property. The role focuses on delivering attentive and courteous service to guests at check-in, during their stay, and at checkout, while maximizing room revenue and occupancy.
You will answer guest inquiries, handle cash and payments, and stay informed about current rates, packages, and promotions. Qualifications include a High School diploma or equivalent, college coursework in a related field, and prior hotel or customer service
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