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Patient Experience & Research Coordinator

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Boston Children’s Hospital
Full Time position
Listed on 2026-08-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Boston Children’s Hospital is seeking a Customer Service professional to support SPARK program operations and participant interactions in a fast-paced clinical environment. You will respond to inquiries, manage scheduling issues, and collaborate with researchers to ensure smooth study participation.

Responsibilities include handling sensitive participant information, attending morning team huddles, and maintaining strong service standards across multiple teams.

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