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Guest Services Supervisor - Boston Hostel
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-18
Listing for:
Hostelling-International
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep -
Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Hostelling International USA in Boston is seeking a Guest Services Supervisor to lead front desk operations and support the Guest Services team in a bustling hostel environment.
You will supervise staff, handle reservations, process deposits, and ensure guests feel welcome and safe, while promoting HI memberships and local attractions.
The role requires strong customer service, multi-tasking, and cash handling, with flexibility for evenings, weekends, and holidays.
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