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Call Center Supervisor: Lead Patient Access

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Harbor-Health-Services,-Inc.
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 56888 - 85383 USD Yearly USD 56888.00 85383.00 YEAR
Job Description & How to Apply Below

Harbor Health Services is seeking a Call Center Supervisor to lead the on-site Call Center in Dorchester, MA. This full-time role oversees daily operations, staffing, and performance to ensure efficient call handling and appointment scheduling.

The ideal candidate has 1+ year in call center management, strong communication, and proficiency with Excel, Word, Outlook and Teams; EPIC/OCHIN experience is preferred. Comprehensive benefits are offered.

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