Veterinary Member Experience Lead
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-22
Listing for:
Small Door Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Small Door Inc. is a veterinary care provider offering membership-based services with 24/7 telemedicine and transparent pricing. We are expanding across the East Coast and seek a Member Experience specialist in Boston to support front-of-house operations and patient care.
You will manage scheduling, billing communications, and member interactions with warmth, while coordinating with clinical staff to ensure smooth visits and a positive client experience.
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