Office Services Manager Trainee (Part Time

Office Services Manager Trainee (Part Time)

Welcome to ARO! Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management.

We are a privately held, certified woman owned business with a presence in 28 states nationwide and 4 provinces in Canada.

This is a part‑time floater position (20 hours/week, up to 40 hours/week during vacation coverage). You will work with the Regional Director and other managers to provide coverage at Boston and surrounding locations during vacations or absences.

Responsibilities include:

• On‑site MPS first‑responder copy/print services
• Supplies management
• Produce and provide monthly & ad‑hoc reporting
• Log meter counts for networked and non‑networked devices
• Print and provide device‑specific configuration pages upon request
• Load paper in designated devices daily
• Provide first response to service issues within 1‑2 hours for certain machines and 1 hour or less for high‑priority machines
• Manage/install hot swap devices while original unit is serviced
• Dispatch to contracted service provider for break‑fix service as necessary
• Travel to multiple sites as needed
• Mail services duties including sorting and delivering mail, processing outgoing mail and packages
• Copy services including completion and delivery of hard copy and electronic copy job submissions

Required candidate skills:

• Strong background in customer service
• Ability to lift 50 pounds
• Proficient in MS Office (Word, Excel, Outlook)
• Experience supporting MFDs and MFPs
• Mail/shipping experience
• Copy experience

Benefits include a full complement of employee benefits: medical, dental, life and 401(k) with employer match, paid time off for charity work (Charity Leave), and Donate for Life organ donor recognition.