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Patient Intake & Front Desk Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-22
Listing for:
alcanzaclinical
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Alcanza is a growing multi-site clinical research company with a network across multiple states. The Intake Specialist is the first point of contact at the site, greeting volunteers warmly, answering questions, and guiding them to the next steps, ensuring a positive experience from the initial phone call to the last visit of the trial.
This role requires excellence in customer service, clear communication, and the ability to serve as a reliable bridge between recruitment and clinic staff to keep
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