Energy Programs Customer Advocate
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-23
Listing for:
Worcester Community Action Council Inc
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Worcester Community Action Council, Inc. is seeking a Customer Service Representative to support WCAC Energy programs. You will be the primary contact for clients, visitors, and callers, handling inquiries with empathy and accuracy.
Responsibilities include collecting and entering client information, managing phones and reception, coordinating referrals, and ensuring timely follow-through with the team. The role includes on-the-job training and a strong benefits package.
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