Customer Success Associate — Onboarding
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-26
Listing for:
Wolters Kluwer
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Client Relationship Management
Job Description & How to Apply Below
Wolters Kluwer is seeking a Customer Success Associate in Boston to deepen customer engagement and manage the lifecycle from onboarding to renewal. You will build relationships with major law firms in Boston and New York, acting as a trusted resource for ongoing support and enhancements.
You will monitor usage and satisfaction, deliver intermediate training, and collaborate with product teams to drive improvements, ensuring projects stay on schedule and within budgets.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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