Client Success Specialist: Onboarding
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-27
Listing for:
Wolters Kluwer N.V.
Full Time
position Listed on 2026-08-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Client Relationship Management
Job Description & How to Apply Below
Wolters Kluwer is seeking a Customer Success Associate to advance customer lifecycle management for a Northeast team serving Boston and New York law firms. You will drive onboarding, engage customers, and support renewals while maintaining strong relationships with established clients.
You will analyze engagement data, provide intermediate training, and collaborate cross-functionally to improve products and services, ensuring targets and budgets are met.
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