Temp Client Service Associate

Client Service Associate

We are looking for a detail-oriented Client Service Associate to support currency administration activities and provide responsive service to clients in Boston MA. This Long-term Contract position is ideal for someone who is organized, interested in financial markets, and comfortable working in a fast-paced environment with daily deadlines. The role focuses on coordinating routine deliverables, addressing client questions, and maintaining high service standards through consistent execution of established procedures.

Responsibilities:

• Manage day-to-day support for assigned currency administration accounts, ensuring time-sensitive activities are completed accurately and on schedule.
• Respond to client questions in a timely and attentive manner, escalating issues when needed to support service expectations.
• Coordinate with managers and internal teams to confirm daily outputs are delivered according to client commitments.
• Partner with regional offices to maintain smooth handoffs and consistent completion of required client work.
• Apply established operating procedures to complete production tasks with accuracy, consistency, and attention to detail.
• Maintain a strong working understanding of currency administration services to support client needs and internal processes.
• Monitor assigned activities for completeness and quality, helping identify and resolve exceptions promptly.