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Transit Ambassador – Evening Customer Service

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Block by Block
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 34000 USD Yearly USD 32000.00 34000.00 YEAR
Job Description & How to Apply Below

Block by Block is seeking a Transit Ambassador to support riders on MBTA platforms in a fast-paced environment. You will greet passengers, help them navigate the system, and explain fare options while maintaining a positive, safety-focused presence.

The role requires strong communication skills, at least one year in hospitality or customer service, and the ability to stand for long periods. Union benefits and comprehensive coverage are included.

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