Airport Customer Experience Leader
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-31
Listing for:
American Airlines
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Airport Operations & Services
Job Description & How to Apply Below
American Airlines is hiring a Customer Service Manager for Airport Operations at Boston Logan Intl (BOS). You will lead frontline teams, drive a safe, high-performing operation, and deliver exceptional customer experiences while upholding JCBA and company policies.
Requires a High School diploma (GED acceptable) and airport customer service leadership experience. Strong mentoring, communication, and problem-solving skills are essential; ability to work rotating shifts is expected.
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