Receptionist, Customer Service​/HelpDesk

Job Title: Receptionist – Hiring FAST!
Industry: Finance
Location: Boston, MA
Pay Rate: $19.36/HR on W2 Only –
NO C2C
Setting: Onsite Required (Hybrid/Remote is NOT an Option)
Duration: 6+ months
Job : 247796

Required Qualifications:

• Assist caterer, onsite or external, with food delivery location and set-up
• Contact catering to clean-up after meeting has ended
• Inform facilities when maintenance is needed, such as, light out, carpet spill or damage, walls or millwork, furniture related issues
• Inform Landlord via Aware workorder for any building related issues; restrooms, elevators, etc.
• Check Company entry doors for proper operation and report and malfunctions to facilities
• Monitor CCTV for any unusual activity or propped doors and report immediately to facilities
• Participate in annual Evacuation Drills and assist facilities in coordinating and recording data.

Desired

Qualifications:

• CPR and First Aid.

Responsibilities:

• Maintain and adhere to corporate professional dress code and grooming standards
• Greet and welcome visitors upon arrival or over the phone - 1st point of contact for leadership, clients, service reps, workers and guests.
• Maintain best-in-class telephone etiquette, customer service and hospitality at all times
• Provide appropriate guidance to clients, guests and colleagues
• Present a friendly, outgoing, energetic and client service-oriented demeanor at all times
• Provide assistance to walk-in clients by contacting one of the service reps or their manager, onsite
• Build a rapport with guests and be able to multi-task
• Register all incoming guests and notify party of guest’s arrival immediately via email or phone
• Provide visitors Access Control s, as required, and record on Daily Badge Issue Log
• Provide temporary Access Control s to employees or contractor whom may have forgotten or not have one and add to their profile in the Genetec Enterprise Security System
• Proficient in Microsoft Office, required
• Solid organizational skills, required
• Provide assistance with administrative duties as directed
• Keep Reception area clean and organized at all times
• Ensure no eating or drinking occurs at the desk at anytime
• Must be comfortable sitting at desk for entire shift, except breaks and lunch or other work-related tasks.