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On-Site Customer Service Specialist - Boston

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: iPostal1
Full Time position
Listed on 2026-09-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

iPostal1 is seeking friendly, capable Customer Service professionals to support our rapid growth in Boston, Massachusetts. This in-office role requires strong communication skills and a proactive, team-oriented attitude. A two-week, paid training program starts on Day 1 to help you ramp up quickly.

You will handle inbound calls, chats, and emails, resolve inquiries, and assist customers with sign-ups and product support while maintaining a positive customer experience.

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