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Senior Customer Success Leader, Lab Automation; Hybrid
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-09
Listing for:
Automata
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Technical Support, Account Manager, Client Relationship Management
Job Description & How to Apply Below
Automata, based in the US with a hybrid work model, seeks a Senior Customer Success Manager to lead a team of Customer Success Managers and own a book of strategic accounts end to end. You will act as the bridge between customers and our internal solutions teams, shaping timelines, scope, and technical trade-offs.
You will orchestrate account design, build, testing, installation and handover, while driving customer success and adoption of Automata's LINQ platform in life sciences.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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