Senior CSM Retention; Equity, PTO
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-09
Listing for:
LinkSquares
Part Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Link Squares is seeking a Sr. Customer Success Manager (CSM) in Boston to guide customers from onboarding through renewal, ensuring maximum value from our AI-powered CLM platform.
You will lead strategic success plans, drive product adoption, and partner with Marketing, Legal, and CS to sustain retention and growth. The role emphasizes relationship-building, proactive outreach, and a growth-oriented mindset to directly influence Link Squares’ retention and revenue goals.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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