Service Administrator – III

Job Title:
Service Administrator - III
Duration:  to
Location:
Dedham, MA 02026
Pay Rate: $30 - $33.33 hourly on W2

• Handle intakes
• Help with troubleshooting questions
• Schedule repair appointments, drop-offs, and pick-ups

• Experience in customer facing roles
• Comfortable working with customers both in person and on the phone
• Ability to prioritize and be flexible as work comes in
• Previous service industry experience. Service writer experience would be a big plus

Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
Assesses customers' needs and gathers pertinent information
Creates basic work orders in appropriate systems
Provides some status updates to customers, as requested

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.

To learn more, please visit

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.