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Customer Success Manager, NA — Cybersecurity

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Reflectiz
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Reflectiz is seeking a Customer Success Manager for North America, based in Boston, to manage a portfolio of customers from onboarding through renewal. You will build strategic plans, run QBRs, and serve as the primary technical liaison, ensuring customer goals align with product capabilities.

In this role, you will advocate for customers, drive adoption, and identify expansion opportunities while collaborating with product, security, and support teams.

As a Customer Success Manager, NA — Cybersecurity, you will play an important part at Reflectiz in Boston, MA, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Boston, MA, United States.

This opportunity is part of our work in Management & Operations, Sales.

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