Front Desk Guest Services Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Highgate is seeking a Front Desk Agent for our Boston-area property. The role focuses on delivering attentive and courteous service to guests at check-in, during their stay, and at checkout, while maximizing room revenue and occupancy.
You will answer guest inquiries, handle cash and payments, and stay informed about current rates, packages, and promotions. Qualifications include a High School diploma or equivalent, college coursework in a related field, and prior hotel or customer service
This opportunity is for the Front Desk Guest Services Specialist role at Highgate.
Join Highgate and contribute to our ongoing work.
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This posting is for the Front Desk Guest Services Specialist role at Highgate, based in Boston, MA, United States.
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