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Industrial Design, Lead

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-02-28
Job specializations:
  • Design & Architecture
    Product Designer, Creative Design / Digital Art
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

As an Industrial Design Lead, you will help shape the future of the WHOOP wearables ecosystem—creating elevated, member-centered products that integrate seamlessly into how people live, move, and perform. You will bring rigor, beauty, and innovation to objects worn 24/7 while setting a high bar for craft, performance, and design systems thinking.

This role calls for a visionary, detail-obsessed designer with a strong background in consumer electronics, softgoods, and wearables. You will lead complex programs, mentor designers, and drive concept‑to‑launch development across a broad range of physical products that bring the WHOOP experience to life.

Responsibilities
  • Lead Design Across Product Categories:
    Pearhead the design of performance-oriented wearables, charging systems, bands, accessories, packaging, and related ecosystem products.
  • Drive Concept Through Production:
    Own projects from early research and sketching through prototyping, refinement, DFM, and final production confirmation, ensuring design intent carries through to the final product.
  • User‑Centered, Performance‑Driven Innovation:
    Develop solutions grounded in user behavior, wearability, physiology, and ergonomic data. Translate insights into designs that elevate comfort, durability, and 24/7 performance.
  • Rapid Prototyping & Experimentation:
    Use in‑house and external prototyping resources to validate ergonomics, fit, usability, and CMF hypotheses quickly and iteratively.
  • Material, CMF, & Process Expertise:
    Innovate with materials, hybrid soft/hard assemblies, and scalable manufacturing methods. Define CMF strategy across product categories ensuring consistency, durability, sustainability, and premium brand expression.
  • Cross‑Functional

    Collaboration:

    Partner closely with Apparel & Accessories, Hardware, Engineering, Product Marketing, Retail Experience and Development teams to deliver cohesive and seamless physical product experiences.
  • Deep Engineering & Manufacturing Integration:
    Collaborate with mechanical engineering and manufacturing partners to drive DFM, assess risk, and maintain design integrity throughout the development process.
  • AI‑Integrated Design Workflow:
    Leverage AI tools to accelerate concept generation, form exploration, CMF studies, and design iteration.
  • Mentor & Elevate:
    Guide junior designers, raise the bar for craft and creativity, and contribute to a culture of high performance, clarity, and continuous improvement.
  • Visual Storytelling & Communication:
    Create compelling visuals, renderings, decks, and storytelling artifacts for alignment across stakeholders, including leadership and executive teams.
  • Global Production Interface:
    Collaborate with overseas manufacturing partners to ensure execution meets WHOOP’s quality, innovation, and aesthetic standards.
  • Contribute to the WHOOP Design System:
    Help develop the long‑term physical product design language and ecosystem strategy across generations of WHOOP hardware and accessories.
Qualifications
  • 7–10 years of industrial design experience, with a strong focus on consumer goods, softgoods, wearables, and electronics.
  • Exceptional portfolio demonstrating sophisticated form development, high‑performance product design, and elevated execution in commercialized products.
  • Mastery of 2D tools (Illustrator, Photoshop, Figma) and 3D tools (Solid Works, Keyshot, 3D printing workflows).
  • Proficiency with AI design tools for concepting and design acceleration.
  • Proven ability to lead complex design programs with minimal oversight.
  • Experience partnering with engineering teams on DFM and navigating offshore manufacturing processes.
  • Deep knowledge of materials, CMF strategy, molding, lamination, bonding, and scalable production processes.
  • Strong understanding of ergonomics, human factors, and products worn on the body.
  • Highly organized, self‑directed, and comfortable operating in a fast‑paced, growth‑stage environment.
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