Interior Principal - Client Service Leader
Job in
Boston, Suffolk County, Massachusetts, 02133, USA
Listed on 2026-07-03
Listing for:
Jacobs
Full Time
position Listed on 2026-07-03
Job specializations:
-
Design & Architecture
Job Description & How to Apply Below
In this role, you'll serve as both a trusted client advisor and design leader, driving business growth through strategic client engagement, pursuit leadership, and market development. You'll collaborate with multidisciplinary teams to deliver impactful interior environments, foster long-term client partnerships, mentor design talent, and help shape the future of our interiors practice.
What you'll do
* Lead client development efforts and expand strategic relationships across the Midwest and East regions
* Identify, develop, and help secure new opportunities with existing clients, owner's representatives, and industry partners
* Partner with business development and operations leaders on account planning, pursuits, proposals, and interviews
* Build long-term client relationships that drive repeat and referral business
* Represent Jacobs through networking, industry engagement, and thought leadership activities
* Serve in a client or design leadership role on interior design projects, as needed
* Foster client trust and alignment throughout project execution
* Collaborate with interior design, architecture, engineering, and project delivery teams to achieve successful project outcomes
* Mentor and develop interior design professionals through client engagement, pursuit participation, and market insights
* Support design excellence, practice standards, and strategic design initiatives across the organization
* Provide input on staffing and recruitment activities
* Promote a collaborative, growth-focused team culture
* Bachelor's degree in Interior Design, Architecture, or a related field
* 15+ years of professional experience in interior design, with a strong focus on corporate workplace environments
* Demonstrated success in client development, business development, and relationship management
* Experience leading interior design projects and multidisciplinary teams
* Strong communication, presentation, and stakeholder management skills
* Proven ability to balance client leadership, project involvement, and business growth initiatives
* Ability to build trusted client relationships that lead to repeat business opportunities
Ideally, you'll also have
* NCIDQ certification
* LEED AP and/or WELL AP credential
* Experience leading pursuits, proposals, and interview presentations
* Established network within the corporate workplace and headquarters market
* Experience mentoring and developing design professionals
* Knowledge of regional market trends and emerging workplace design strategies
* Ability to contribute to practice growth, market strategy, and thought leadership initiatives
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.
Learn more about your rights under Federal EEO laws and supplemental language.
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