Senior Technical Services Engineer, Onshape

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

We are seeking an energetic and highly skilled individual to join the Onshape Technical Services team. The ideal candidate is articulate and experienced in delivering engaging product demonstrations. You will collaborate with a fast‑paced, in‑office team at the PTC HQ in Boston’s Seaport District, supporting our sales efforts by showcasing our product to potential new customers. This role demands a strong understanding of engineering applications (CAD, PDM, PLM, CAM, FEA, etc.)

and the ability to effectively communicate our product’s unique features. You will play a crucial role in introducing a next‑generation product design platform to a broader audience. This role requires a minimum of three days per week in‑office.

• Master our product and become an expert user.
• Collaborate closely with the sales team to deliver exceptional product demonstrations.
• Act as a product expert, addressing questions from customers and prospects.
• Develop technical product‑related marketing content.
• Expand our ever‑growing library of demonstration content.
• Liaise with the development team to relay feature requests from customers and prospects.
• Continuously enhance your skills and knowledge.

• Experience with Onshape.
• Experience in delivering product demonstrations.
• Experience in troubleshooting complex customer requirements.
• Excellent written and verbal communication skills.
• Bachelor’s degree in mechanical engineering or technical equivalent.
• 2+ years of full‑time work experience.

• Experience with SOLIDWORKS, Creo, Inventor, or similar CAD software.
• Experience and familiarity with PDM or PLM products (SOLIDWORKS PDM, Windchill, Autodesk Vault, Siemens Teamcenter).
• Experience with CAM, FEA, ECAD, or other related engineering products.
• Knowledge of APIs and connections between web‑based platforms.

PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $100,000 - $120,000. The salary range reflects a good‑faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate’s skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance‑based bonus. Employees also have the opportunity to become a PTC shareholder through our Employee Share Purchase Program (ESPP), which allows for the purchase of discounted PTC stock.

Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office‑assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.

For more information about PTC’s comprehensive benefits, please visit our Careers Page:

PTC recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive environment for all through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin,…