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CX Lead Product Designer: Health UX & AI Leadership
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-28
Listing for:
Baylor Scott & White Health
Full Time
position Listed on 2026-07-28
Job specializations:
-
Design & Architecture
Product Designer, Creative Design / Digital Art
Job Description & How to Apply Below
Baylor Scott & White Health in Boston seeks a CX Lead Product Designer to shape digital experiences for patients and families through human-centered design. You will collaborate across research, product, engineering, and CX leadership to solve complex pain points and translate strategy into elegant, trustworthy experiences.
The role emphasizes mentoring designers, building design frameworks, and delivering end-to-end interactions with a focus on agentic AI-enabled journeys and inclusive design
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